WhatsApp & email marketing

Stay in touch. Stay worth hearing from.

Reach customers on the channels they already use with timely WhatsApp messages and thoughtful email campaigns. We plan the audience, create the content, coordinate delivery and learn from every response.

Marketing specialist planning WhatsApp customer messages and follow-upWhatsApp campaigns
Email specialist designing a newsletter and reviewing audience segmentsEmail journeys
Messages made for the customer journey.Audience · Creative · Delivery · Learning
WhatsApp marketing

Make every message useful.

We help businesses turn opted-in WhatsApp contacts into valuable conversations, from the first welcome to the next relevant offer.

Audience and opt-in planning

Organise contacts by interest, customer stage or location, and plan outreach only to people who agreed to receive it.

Campaigns and templates

Create clear product updates, offers, reminders and event messages using the approved business messaging setup.

Reply and lead follow-up

Plan who answers questions, qualifies interest and follows up so conversations do not end at the broadcast.

Timing and performance

Schedule messages around the customer journey and review available delivery, read, reply and lead figures.

Email marketing

Build a relationship beyond the inbox.

Email gives your brand room to inform, educate and bring customers back. Each campaign is designed around an audience and a clear next action.

Branded newsletters

Design mobile-friendly updates with useful content, strong visuals and a clear call to action.

Segments and personalised content

Group subscribers by what matters to them, then tailor offers, news and recommendations to each group.

Customer journeys

Plan welcome, onboarding, follow-up and re-engagement sequences where your email platform supports them.

Campaign improvement

Review delivery, clicks, replies and conversions where available, then refine subject lines, creative and timing.

A connected approach

The right channel for the right moment.

WhatsApp and email can work together without repeating the same message. We map what the customer needs next, then choose the format that fits.

Campaign strategy

Define the objective, audience, offer and next action before writing a message.

Creative and copy

Prepare concise WhatsApp messages and richer email designs in a consistent brand voice.

Responsible delivery

Use permission-based lists, sensible frequency and the client’s configured messaging or email provider.

Clear reporting

Share source-based results and practical recommendations rather than treating send volume as the outcome.

How we work

From customer insight to the next campaign.

A straightforward service process keeps the content relevant and gives every send a clear purpose.

01 · Understand your audience

Review the business goal, available contacts, consent and the customer journey.

02 · Plan and create

Choose the channel, segment and timing, then write the message and design the creative.

03 · Review and deliver

Get your approval before coordinating delivery through the configured provider.

04 · Measure and improve

Review verified responses and campaign data, then decide what to change next.

Included with your client workspace

A clear view of your campaigns.

As an added benefit, our client workspace lets you review campaign plans, request changes and follow the work your team records for both channels.

  • Review drafts and timing
  • Share feedback before delivery
  • See campaign updates
See how the panel works ↗
Illustrative client panel preview: A clear view of your campaigns.Illustrative preview with sample records
Let’s get started

Make your next customer conversation count.

Tell us about your audience, current channels and business goals. We will recommend a practical WhatsApp and email marketing plan.

Start your project
Let’s talk

Let’s talk about whatsapp & email marketing.

Share a little about your business. Our team will recommend the right digital solution and get back to you.

We use your details only to respond to your enquiry and discuss relevant services. You can contact us at sales@digiwebworks.in.

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